So my biggest beef with comcast is they supported SOPA. The incompetence of their support staff is also a big problem.

Here’s why SOPA is bad:
– censorship of this kind violates CONSTITUTIONAL RIGHTS
– the proposed filter could be abused by any greedy corporation (COMCAST) and corrupt politicians
– the process wouldnt stop piracy. Nothing will stop it. Corporations need to provide the public with the methods and pricing they want. The public will only bend so far, and piracy has become accepted due to the entertainment industry’s refusal to work with streaming solutions or other more affordable, efficient methods of accessing content. Lower the cost of your products, it’s a luxury!

– they fail to inform customers who are cancelling service WHILE THEY ARE IN THE COMCAST OFFICES of due charges when asked when there’s due charges and then proceeds to bill you for it (personal experience).
– their technical support has absolutely no technical skill, instead using pre-written scripts to provide support. NO, their technicians have NO technical skills.
– the equipment they sell/rent to you is refurbished and sub-standard.

There’s a TON of other reasons to STOP USING COMCAST.

But… I’ve got to leave for work.

Just believe me when I say they are a BAD COMPANY.